Onsite Community Leader: Assistant Director, Property

Prime Residential Property Management LP; San Diego (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO + holidays + floating days

Parental leave

401(k) plan

Tuition reimbursement

Housing discounts at Prime-managed =

Job summary

Prime Residential is seeking an Assistant Community Director to support daily operations and drive performance at Harborview in San Diego. You will assist the Community Director with leasing, renewals, and resident relations, while leading a team to meet occupancy and service goals.

You will manage delinquency, coordinate with legal, and supervise staff to ensure compliance and excellent resident experiences across the community.

Qualifications

• 3+ years of property management experience.
• 2+ years of supervisory experience.
• Knowledge of employment, fair housing, and landlord/tenant laws.
• Demonstrated leadership, strategic thinking, and team-building skills.
• Strong financial, marketing, and customer service expertise.
• Valid driver's license for operating community vehicles.

Responsibilities

• Collect rent and ancillary charges.
• Manage delinquency, balance due letters, non-payment notices, and pre-legal proceedings.
• Update resident files with delinquency/collection notes.
• Coordinate with legal/risk on eviction files.
• Track and grow resident satisfaction and retention goals.
• Leasing: conduct unit tours, pre-qualify candidates, and complete move-in inspections.
• Stay current on market conditions and track leasing goals.
• Recommend incentives and train leasing associates.
• Greet and qualify prospects, present community amenities, and solicit reviews.
• Respond to inquiries with professionalism and confidence.
• Address and resolve resident concerns, escalating as necessary.
• Participate in renewal programs and propose ideas to improve resident satisfaction.
• Prepare and distribute resident communications.
• Update activity reports on notices to vacate, vacancy, leases, cancellations, transfers, and renewals.
• Establish a weekly "hot-sheet" for target units.
• Ensure error-free lease paperwork and compliance with community policies.
• Adhere to all relevant laws and company policies.

Skills

Property management

Supervisory leadership

Budgeting/financial

Customer service

Communication

Driver's license

Job description

Prime Residential is seeking an Assistant Community Director to support daily operations and drive performance at Harborview in San Diego. You will assist the Community Director with leasing, renewals, and resident relations, while leading a team to meet occupancy and service goals.

You will manage delinquency, coordinate with legal, and supervise staff to ensure compliance and excellent resident experiences across the community.