Onsite Community Care Advocate (Temp)

Spring Health; Dearborn (MI); In loco; USD 39.000 - 47.000; Tempo pieno

Descrizione del lavoro

Spring Health is seeking a temporary Community Care Advocate to support employees at three retail sites in the Dearborn area. You’ll provide one-on-one on-site consultations, connect colleagues with housing, food, transportation, financial, legal, and mental health resources, and coordinate with on-site partners and care teams.

This role emphasizes privacy, ethics, and boundaries, with thoughtful use of AI tools to increase efficiency while keeping human judgment at the center.

Competenze

• Bachelor's degree from an accredited institution.
• Experience serving diverse populations and backgrounds.
• Ability to connect individuals to local and national resources.
• Excellent listening and verbal communication skills.
• Comfort with multiple computer platforms and tech-enabled work environments.

Mansioni

• Provide one-on-one onsite consultation to identify needs and connect employees to local and national resources at three retail locations.
• Help employees navigate mental health options and community resources; support applications and follow-ups.
• Document and track outcomes to inform program improvement.
• Increase engagement with Spring Health benefits through on-site events and outreach.
• Use AI tools to increase efficiency while ensuring outputs align with branding and policy.
• Protect employee privacy and handle sensitive information in line with policy and law.
• Escalate clinical, safety, or crisis concerns appropriately.
• Communicate needs and trends to Spring Health partners in routine meetings.

Conoscenze

Diverse populations experience

Resource connection knowledge

Active listening & communication

Stakeholder balance

Tech-enabled work environment

Formazione

Bachelor's degree from an accredited institution

Descrizione del lavoro

Spring Health is seeking a temporary Community Care Advocate to support employees at three retail sites in the Dearborn area. You’ll provide one-on-one on-site consultations, connect colleagues with housing, food, transportation, financial, legal, and mental health resources, and coordinate with on-site partners and care teams.

This role emphasizes privacy, ethics, and boundaries, with thoughtful use of AI tools to increase efficiency while keeping human judgment at the center.