Onsite Community Care Advocate (Temp)

Alma; Dearborn (MI); In loco; USD 39.000 - 47.000; Tempo pieno

Descrizione del lavoro

Spring Health is seeking a Community Care Advocate to connect employees with local and national resources, including housing, food, and mental health support, at three retail sites in Dearborn Heights, Dearborn, and Southfield. This temporary role runs four months with scheduled shifts across locations.

You will guide employees through mental health options, manage applications, track outcomes, and promote Spring Health benefits through on-site outreach while safeguarding privacy and using AI as

Competenze

• Experience serving diverse populations
• Depth of knowledge connecting individuals to local and national resources
• Excellent listening, written, and verbal communication skills
• Comfort with a range of computer platforms and tech-enabled work environments

Mansioni

• Provide one-on-one onsite consultation to identify needs and connect employees to local and national resources at three retail locations
• Help employees navigate mental health options and insurance-based resources, assisting with applications and follow-ups
• Document and track outcomes including involvement reasons, demographics, referrals, and success rates for program improvement
• Increase engagement with Spring Health benefits by hosting promotional events and coordinating with on-site partners
• Use AI tools to improve efficiency while ensuring outputs align with branding and policy
• Protect employee privacy and handle sensitive information in line with policy and law
• Escalate clinical, safety, or crisis concerns to appropriate partners as needed
• Communicate needs and trends to Spring Health partners through meetings and reporting

Conoscenze

Diverse populations experience

Resource navigation

Communication skills

Tech-enabled work environment

Formazione

Bachelor's degree

Descrizione del lavoro

Spring Health is seeking a Community Care Advocate to connect employees with local and national resources, including housing, food, and mental health support, at three retail sites in Dearborn Heights, Dearborn, and Southfield. This temporary role runs four months with scheduled shifts across locations.

You will guide employees through mental health options, manage applications, track outcomes, and promote Spring Health benefits through on-site outreach while safeguarding privacy and using AI as