Onsite Community Care Advocate (Retail) — Temporary

Spring Care, Inc.; Dearborn (MI); In loco; USD 39.000 - 47.000; Tempo pieno

Descrizione del lavoro

Spring Health is hiring a Community Care Advocate to provide onsite, one-on-one consultations at multiple retail locations in Michigan, including Dearborn Heights, Dearborn, and Southfield. You will connect employees to local and national resources, support mental health options, and track outcomes to improve the program.

The role emphasizes AI thoughtful use, privacy, and collaboration with Spring Health partners. This temporary position runs four months with varied on-site schedules.

Competenze

• Bachelor's degree required.
• Experience serving diverse populations.
• Ability to connect individuals to local and national resources.
• Strong communication and active listening skills.
• Comfort with multiple tech platforms and digital tools.

Mansioni

• Provide one-on-one onsite consultation to identify needs and connect employees to local and national resources.
• Help employees navigate mental health options and insurance-based services.
• Document and track outcomes including referrals and demographics for program improvement.
• Increase engagement with Spring Health benefits through on-site events and outreach.
• Use AI tools to increase efficiency while ensuring outputs align with branding.
• Protect employee privacy and handle sensitive information in line with policy and law.
• Escalate clinical, safety, or crisis concerns to appropriate partners.
• Communicate needs and trends to Spring Health partners and attend customer meetings as appropriate.

Conoscenze

Multistakeholder management

Active listening

Communication skills

Resource linking

Diversity engagement

Tech-savvy

Formazione

Bachelor's degree

Descrizione del lavoro

Spring Health is hiring a Community Care Advocate to provide onsite, one-on-one consultations at multiple retail locations in Michigan, including Dearborn Heights, Dearborn, and Southfield. You will connect employees to local and national resources, support mental health options, and track outcomes to improve the program.

The role emphasizes AI thoughtful use, privacy, and collaboration with Spring Health partners. This temporary position runs four months with varied on-site schedules.