Onsite Commercial Operations Lead — Sales & Exec Support

Dormotech; Tempe (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Equity participation

Wellness benefits

Job summary

Dormotech is seeking a Commercial Operations Specialist to partner with the Chief Commercial Officer and support the U.S. sales organization in a fast-growing, international environment.

This full-time, onsite role in Tempe, Arizona, focuses on coordinating customer orders, Salesforce activities, and executive-level support across multiple teams, while maintaining organized records and processes.

Qualifications

• 2+ years of experience in commercial support, sales support, executive support, business administration, or a related role.
• Experience using Salesforce CRM.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Comfortable learning and working across multiple software platforms and business systems.
• Exceptional organizational and time-management skills.
• Strong written and verbal communication skills.
• High attention to detail with a strong sense of ownership and follow-through.
• Ability to prioritize and manage multiple responsibilities simultaneously.
• Proactive, resourceful, and able to anticipate needs.
• Comfortable working directly with senior leadership in a fast-paced environment.
• Ability to communicate and collaborate effectively with colleagues across different functions and international teams.
• Ability to work full-time onsite in Tempe, Arizona.
• Healthcare, medical device, diagnostics, or startup experience preferred but not required.

Responsibilities

• Provide day-to-day operational support to the Chief Commercial Officer and U.S. sales org.
• Assist with customer orders using internal platforms and systems.
• Utilize Salesforce to support customer, account, and sales-related activities.
• Assist with the preparation and organization of sales-related documents, reports, and materials.
• Help coordinate customer evaluations, meetings, and follow-up activities.
• Maintain accurate and organized commercial records and documentation.
• Assist the U.S. sales team with administrative and operational needs.
• Help ensure important customer and commercial activities are followed through to completion.
• Provide direct executive and organizational support to the Chief Commercial Officer.
• Assist with calendar management, scheduling, meetings, and travel coordination.
• Help organize priorities, action items, follow-up activities, and key deadlines.
• Coordinate internal and external meetings.
• Assist with the preparation of presentations, correspondence, and other business materials.
• Help coordinate onboarding activities for new U.S. employees.
• Support sales meetings, conferences, and other commercial activities as needed.
• Assist with special projects and other business priorities supporting the U.S. organization.

Tools

Salesforce

Outlook

Excel

PowerPoint

Teams

Job description

Dormotech is seeking a Commercial Operations Specialist to partner with the Chief Commercial Officer and support the U.S. sales organization in a fast-growing, international environment.

This full-time, onsite role in Tempe, Arizona, focuses on coordinating customer orders, Salesforce activities, and executive-level support across multiple teams, while maintaining organized records and processes.