Commercial Operations Specialist

Dormotech; Tempe (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Equity participation

Wellness benefits

Job summary

Dormotech is seeking a Commercial Operations Specialist to partner with the Chief Commercial Officer and support the U.S. sales organization in a fast-growing, international environment.

This full-time, onsite role in Tempe, Arizona, focuses on coordinating customer orders, Salesforce activities, and executive-level support across multiple teams, while maintaining organized records and processes.

Qualifications

• 2+ years of experience in commercial support, sales support, executive support, business administration, or a related role.
• Experience using Salesforce CRM.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Comfortable learning and working across multiple software platforms and business systems.
• Exceptional organizational and time-management skills.
• Strong written and verbal communication skills.
• High attention to detail with a strong sense of ownership and follow-through.
• Ability to prioritize and manage multiple responsibilities simultaneously.
• Proactive, resourceful, and able to anticipate needs.
• Comfortable working directly with senior leadership in a fast-paced environment.
• Ability to communicate and collaborate effectively with colleagues across different functions and international teams.
• Ability to work full-time onsite in Tempe, Arizona.
• Healthcare, medical device, diagnostics, or startup experience preferred but not required.

Responsibilities

• Provide day-to-day operational support to the Chief Commercial Officer and U.S. sales org.
• Assist with customer orders using internal platforms and systems.
• Utilize Salesforce to support customer, account, and sales-related activities.
• Assist with the preparation and organization of sales-related documents, reports, and materials.
• Help coordinate customer evaluations, meetings, and follow-up activities.
• Maintain accurate and organized commercial records and documentation.
• Assist the U.S. sales team with administrative and operational needs.
• Help ensure important customer and commercial activities are followed through to completion.
• Provide direct executive and organizational support to the Chief Commercial Officer.
• Assist with calendar management, scheduling, meetings, and travel coordination.
• Help organize priorities, action items, follow-up activities, and key deadlines.
• Coordinate internal and external meetings.
• Assist with the preparation of presentations, correspondence, and other business materials.
• Help coordinate onboarding activities for new U.S. employees.
• Support sales meetings, conferences, and other commercial activities as needed.
• Assist with special projects and other business priorities supporting the U.S. organization.

Tools

Salesforce

Outlook

Excel

PowerPoint

Teams

Job description

Dormotech Medical Ltd. is a pioneering Digital Health company focused on revolutionizing sleep diagnostics. Our proprietary DormoVision X™ platform delivers a compact, reusable, multi-channel sleep diagnostic solution designed for both in-clinic and home use, supporting adult and pediatric patient populations. By combining clinical-grade performance with intuitive user-friendly design, Dormotech enables providers to more efficiently diagnose and manage complex sleep disorders while expanding access to high-quality sleep testing across diverse settings.

Position Overview

The Commercial Operations Specialist will serve as a key operational partner to the Chief Commercial Officer and support the day-to-day needs of Dormotech’s growing U.S. commercial organization.

This is a full-time, onsite position based in Tempe, Arizona. The role combines commercial and sales support, executive support, and general business administration. Working closely with the Chief Commercial Officer, this individual will help coordinate customer and sales-related activities, product orders, Salesforce activities, meetings, scheduling, internal follow-up, and other operational priorities across the U.S. organization.

The Commercial Operations Specialist will also interact regularly with Dormotech’s international colleagues and cross-functional partners, helping coordinate communication, priorities, and follow-up between the U.S. commercial organization and global teams.

This role is ideal for someone who is highly organized, proactive, resourceful, and comfortable wearing multiple hats. The successful candidate will have strong attention to detail, excellent follow-through, strong interpersonal and communication skills, and the ability to manage changing priorities in a fast-paced, growing international organization.

Key Responsibilities

• Provide day-to-day operational support to the Chief Commercial Officer and U.S. sales organization
• Assist with customer and product orders using various internal platforms and systems
• Utilize Salesforce to support customer, account, and sales-related activities
• Assist with the preparation and organization of sales-related documents, reports, and materials
• Help coordinate customer evaluations, meetings, and follow-up activities
• Maintain accurate and organized commercial records and documentation
• Assist the U.S. sales team with administrative and operational needs
• Help ensure important customer and commercial activities are followed through to completion

Executive & Organizational Support

• Provide direct administrative and operational support to the Chief Commercial Officer
• Assist with calendar management, scheduling, meetings, and travel coordination
• Help organize priorities, action items, follow-up activities, and key deadlines
• Coordinate internal and external meetings
• Assist with the preparation of presentations, correspondence, and other business materials
• Help coordinate onboarding activities for new U.S. employees
• Support sales meetings, conferences, and other commercial activities as needed
• Assist with special projects and other business priorities supporting the U.S. organization

Cross-Functional & International Coordination

• Work closely with Sales, Clinical, Operations, Marketing, Finance, and other internal teams
• Interact regularly with Dormotech’s international colleagues and cross-functional partners
• Help facilitate communication and follow-up between the U.S. commercial organization and global teams
• Assist with coordinating projects, priorities, and internal action items across departments
• Help ensure key initiatives remain organized and continue moving forward
• Serve as an additional point of coordination for commercial activities involving multiple internal stakeholders

Qualifications

• 2+ years of experience in commercial support, sales support, executive support, business administration, or a related role
• Experience using Salesforce CRM
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams
• Comfortable learning and working across multiple software platforms and business systems
• Exceptional organizational and time-management skills
• Strong written and verbal communication skills
• High attention to detail with a strong sense of ownership and follow-through
• Ability to prioritize and manage multiple responsibilities simultaneously
• Proactive, resourceful, and able to anticipate needs
• Comfortable working directly with senior leadership in a fast-paced environment
• Ability to communicate and collaborate effectively with colleagues across different functions and international teams
• Ability to work full-time onsite in Tempe, Arizona
• Healthcare, medical device, diagnostics, or startup experience preferred but not required

Why Join Dormotech?

• Join a fast-growing, mission-driven team that is disrupting digital sleep diagnostics through innovation
• Work directly with senior commercial leadership and play an important role in the growth of Dormotech’s U.S. organization
• Take on meaningful responsibility and ownership within a dynamic organization
• Work collaboratively with both U.S. and international colleagues
• Enjoy significant opportunity for professional growth as the U.S. organization expands
• Competitive compensation and comprehensive benefits

Compensation & Total Rewards

• Comprehensive Benefits: health, dental, vision, 401(k) with company match, and additional wellness benefits
• Equity Participation

Dormotech is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran status.