Onsite Collections Representative - Augusta, GA

Transworld Systems Inc.; Augusta, Northern (GA, KY); Hybride; USD 22 000 - 33 000; Plein temps

Avantages offerts par ce poste

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package (medical, dental, VIs

401k

Résumé du poste

Transworld Systems Inc. is hosting open interviews for an Onsite Collections Representative in Augusta, GA. The role involves contacting consumers to secure payments on past-due accounts, while adhering to FDCPA and company policies.

Training is provided, with opportunities for growth and a comprehensive benefits package. Qualified candidates should have a High School diploma or equivalent, strong phone etiquette, negotiation skills, and excellent customer service abilities.

Qualifications

• High School diploma or equivalent is required.
• Professional phone etiquette and solid negotiating skills are expected.
• Positive attitude and strong customer service aptitude are important.
• Ability to problem solve and multitask while on calls.

Responsabilités

• Call consumers to secure payments on past due accounts in a compliant manner.
• Ensure work complies with company policies and applicable laws and regulations.

Connaissances

Phone etiquette

Negotiation

Customer service

Problem solving

Multitasking

Confidentiality

Formation

High School diploma or equivalent

Description du poste

Overview

Join us for Open Interviews at TSI Transworld, mark your calendars for this event!

Date: October 22, 2026

Time: 9:00 AM - 1:00 PM

Location: 1040 Stevens Creek Road, Augusta, GA 30907

Please bring an updated copy of your resume!

Work Location: 1040 Stevens Creek Road, Augusta, GA 30907

Compensation: $16+ based on collections experience

Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 8am-5pm

Production Schedule: Monday - Friday 4 days 8am-5pm and 1 day 10am-7pm

Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

• Call consumers to secure payments on past due student loan accounts. Each call is unique…you’ll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Qualifications

• High School diploma or equivalent
• Access to high-speed Internetrequired.
• FDCPA knowledgepreferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve andmultitask.
• Willingness to maintainconfidentiality.
• Ability to remain in a stationary position 95% of the time. We need you doing what you do best,reaching out to our consumers!
• Ability to exchange accurate information effectively over thephone.

Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.