Onsite Clinic Operations Coordinator

UnitedHealth Group (old); New York (NY); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Benefits package

401(k) contribution

Equity stock purchase

Job summary

UnitedHealth Group is seeking an Administrative Coordinator to support the William Street Clinic operations in New York. The role focuses on coordinating daily schedules, managing member check-in/check-out, and providing professional, customer-focused service to members and staff.

You will handle scheduling, front-office tasks, inventory oversight, and PHI protection while collaborating with clinic leadership to ensure efficient care delivery.

Qualifications

• High School Diploma or GED required.
• 1+ years in an administrative, customer service, healthcare operations, or related role.
• Strong communication and collaboration skills across diverse teams.
• Experience with Microsoft Office applications.
• Ability to work full time during standard clinic hours (7:00 am–4:00 pm) with occasional overtime.

Responsibilities

• Coordinate daily clinic schedules and provider availability to support efficiency and access to care.
• Oversee daily administrative operations of the William Street Clinic to ensure smooth workflows.
• Manage member check-in/check-out, verify demographics and insurance information.
• Serve as primary point of contact for members with a welcoming, professional demeanor.
• Provide scheduling and operational support via phone, email, and instant messaging platforms.
• Coordinate clinician scheduling and appointment management to maximize utilization.
• Monitor workflows and identify opportunities to improve productivity and service delivery.
• Oversee front-office operations including inventory management, supply ordering, and equipment tracking.
• Collaborate with leadership and cross-functional teams to drive process improvements and compliance.
• Maintain confidentiality of PHI and ensure regulatory compliance.
• Support data collection and reporting for clinic performance metrics.

Skills

Administrative support

Customer service

Scheduling

Office software

Teamwork

PHI confidentiality

Education

High School Diploma / GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

UnitedHealth Group is seeking an Administrative Coordinator to support the William Street Clinic operations in New York. The role focuses on coordinating daily schedules, managing member check-in/check-out, and providing professional, customer-focused service to members and staff.

You will handle scheduling, front-office tasks, inventory oversight, and PHI protection while collaborating with clinic leadership to ensure efficient care delivery.