Onsite Center Coordinator — Patient Care & Ops

Csdautismservices; Tumwater (WA); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

PTO

401(k)

Tuition reimbursement

CSD-issued devices

Professional development

Job summary

Center for Social Dynamics (CSD) in Tumwater, WA is hiring a Center Coordinator to ensure a welcoming and organized center environment. This in-person role supports clients, families, and staff through front-desk duties, mail handling, document management, and coordination with clinical and administrative teams.

The position is full-time, non-exempt, with a schedule blending 8 AM–4 PM and 11 AM–7 PM shifts.

Qualifications

• 1+ year of experience in client service or administrative, or similar role.
• Strong organizational skills and attention to detail.
• Compassionate, customer-service-oriented approach.
• Excellent written and verbal communication skills.
• Previous experience in an office environment preferred.
• Knowledge or experience working with autism services preferred.
• Proficiency with Microsoft Excel highly preferred.
• Ability to manage multiple priorities and communicate effectively with clients, caregivers, and team members.
• Ability to maintain confidentiality and handle sensitive client information.

Responsibilities

• Serve as the first point of contact for clients, caregivers, team members, and visitors who call, email, or visit the center.
• Answer incoming phone calls, respond to inquiries, and route calls or messages to the appropriate team members.
• Initiate outgoing calls and communications by telephone, email, fax, and other appropriate methods.
• Greet employees, clients, caregivers, and guests and help facilitate their visits with the CSD team.
• Support client arrival, departure, and drop-off procedures, including verifying caregiver information and ensuring clients are released only to authorized caregivers.
• Follow center check-in and safety procedures for employees, visitors, and guests.
• Collect, distribute, and organize incoming mail and other center correspondence.
• Assist with photocopying, scanning, filing, and distributing documents, including insurance provider checks and other time-sensitive materials.
• Research, organize, file, and locate clinical documents, including authorizations and other client records.
• Communicate with caregivers, program teams, physicians, and other healthcare providers as appropriate to support client needs.
• Assist the Clinical Team with preparing, organizing, and assembling materials.
• Maintain office and kitchen supplies and coordinate replenishment as needed.
• Coordinate with building management, maintenance, telecommunications, internet, and printer/copier service providers to address office needs.
• Monitor and report office safety or facility concerns, including maintaining records related to office keys and safety equipment.
• Ensure required safety posters, HR materials, and other center resources are properly displayed and maintained.
• Support center safety audits and compliance activities related to funding sources and organizational requirements.
• Understand and follow emergency procedures and assist with emergency protocols when needed.
• Coordinate center events and meetings, including staff meetings and other onsite activities.
• Assist with post-office errands and other tasks necessary to support daily center operations.
• Help maintain an organized, welcoming, and professional center environment for clients, families, and employees.
• Perform additional duties as assigned to support the center’s smooth operation.

Job description

Center for Social Dynamics (CSD) in Tumwater, WA is hiring a Center Coordinator to ensure a welcoming and organized center environment. This in-person role supports clients, families, and staff through front-desk duties, mail handling, document management, and coordination with clinical and administrative teams.

The position is full-time, non-exempt, with a schedule blending 8 AM–4 PM and 11 AM–7 PM shifts.