Onsite CAM Administrative Assistant

Leland Management; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Leland Management is seeking a highly organized, service-oriented Full-Time Assistant to support the on-site Community Association Manager for Walden Lake in a large residential community.

You will handle day-to-day administrative tasks, coordinate with homeowners, vendors, and board members, and help ensure requests and records are documented and completed accurately in a fast-paced environment. This onsite role requires Monday–Friday availability.

Qualifications

• Prior administrative, property management, HOA/condominium, real estate, or customer-service experience preferred.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, Teams, and general office technology.

Responsibilities

• Provide daily administrative and operational support to the onsite CAM.
• Maintain a professional onsite office presence Monday through Friday.
• Answer phones, emails, and homeowner inquiries and appropriately document and route requests.
• Assist homeowners with general Association questions, account inquiries, forms, architectural applications, amenity information, and Association procedures.
• Maintain and monitor homeowner requests and work orders from initiation through completion.
• Assist the CAM with preparation of Board packets, agendas, management reports, correspondence, notices, meeting materials, and presentations.
• Maintain calendars and track important deadlines, meetings, mailings, contracts, projects, inspections, and follow-up items.
• Assist with meeting preparation, room setup, Zoom coordination, sign-in sheets, materials, and post-meeting follow-up.
• Assist with community-wide communications, email blasts, website postings, newsletters, notices, and other resident communications.
• Maintain organized electronic and physical Association records in accordance with established procedures.
• Assist with records requests and document retrieval under the direction of the CAM.
• Maintain Board, committee, vendor, contract, insurance, project, and Association files.

Skills

Customer service

Organization

Time management

Communication

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Teams

Job description

Leland Management is seeking a highly organized, service-oriented Full-Time Assistant to support the on-site Community Association Manager for Walden Lake in a large residential community.

You will handle day-to-day administrative tasks, coordinate with homeowners, vendors, and board members, and help ensure requests and records are documented and completed accurately in a fast-paced environment. This onsite role requires Monday–Friday availability.