Onsite Call Center Specialist — Customer Support & Admin

LHH; Maryland; On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid Sick Leave

Commuter benefits

Job summary

A staffing solutions company is seeking a dependable Call Center Representative for an onsite position in Anne Arundel County, Maryland. The ideal candidate will provide excellent customer support while managing administrative tasks in a fast-paced environment. Responsibilities include managing customer inquiries, maintaining records, and supporting workflow efficiency. This ongoing contract role offers a pay rate of $19-$20 per hour and benefits including medical and 401K plan.

Qualifications

• Previous customer service, administrative, or coordination experience required.
• Strong communication and interpersonal skills with a customer-first mindset.
• Reliable and punctual, comfortable working fully onsite.

Responsibilities

• Serve as the primary point of contact for customers.
• Manage daily scheduling and appointment coordination.
• Maintain accurate records and update customer information.
• Assist with general office duties and support documentation needs.

Skills

Customer service experience

Strong communication skills

Attention to detail

Multitasking ability

Proficiency in Microsoft Office Suite

Job description

A staffing solutions company is seeking a dependable Call Center Representative for an onsite position in Anne Arundel County, Maryland. The ideal candidate will provide excellent customer support while managing administrative tasks in a fast-paced environment. Responsibilities include managing customer inquiries, maintaining records, and supporting workflow efficiency. This ongoing contract role offers a pay rate of $19-$20 per hour and benefits including medical and 401K plan.