Onsite Call Center Representative: Paid Training & Growth

Window Nation; Maryland; On-site; USD 21,000 - 30,000; Full time

Job summary

Window Nation in Fulton, MD is hiring a Call Center Representative to convert customer inquiries into sales appointments. No prior sales or call center experience is required; paid training is provided.

You will make outbound calls, qualify customer interest, and schedule in-home appointments while entering data into our CRM. The role emphasizes teamwork, goal achievement, and ongoing coaching for performance growth.

Qualifications

• High school diploma, GED, or equivalent.
• At least 1 year of experience working with customers (retail, restaurant/food service, hospitality, customer service, call center, telemarketing, or similar).
• Ability to reliably work the full posted schedule onsite in Fulton, MD.

Responsibilities

• Make outbound calls and engage potential customers in friendly, professional conversations.
• Ask questions to understand customer needs, qualify interest, and schedule in-home sales appointments.
• Accurately enter and update customer information in our CRM systems.
• Work toward individual and team lead and appointment goals.
• Learn how to confidently handle questions and objections while working in a supportive, team-focused environment.

Skills

Clear communication

Computer literacy

Learn new systems

Dependable

Team oriented

Coachable

Education

High school diploma, GED, or equivalent

Job description

Window Nation in Fulton, MD is hiring a Call Center Representative to convert customer inquiries into sales appointments. No prior sales or call center experience is required; paid training is provided.

You will make outbound calls, qualify customer interest, and schedule in-home appointments while entering data into our CRM. The role emphasizes teamwork, goal achievement, and ongoing coaching for performance growth.