Onsite Business Support Coordinator - Client & Contractor Ops

Abbott (abbottcareers2 board); Richmond (VA); On-site; USD 23,000 - 47,000; Full time

Benefits offered by this job

Career development

Free medical coverage (HIP PPO)

Excellent retirement plan with high-em

Tuition reimbursement

Job summary

Abbott is a global healthcare leader with a strong presence in diagnostics and toxicology. The position of Business Support Coordinator is on-site in Richmond, VA, within the TOX ARDx Toxicology division, and involves client liaison, contractor coordination, and invoicing support.

Responsibilities include coordinating collection events, working with warehouse teams, and negotiating pricing as needed, with a focus on timely reporting and accuracy.

Qualifications

• High school diploma or general education degree (GED).
• A minimum of 2-3 years of related experience or training; or equivalent combination of education and experience.
• Strong verbal and written communication skills.

Responsibilities

• Address client needs as they occur; demonstrate strong sense of customer service.
• Find and communicate with contractors to complete collection events.
• Work with warehouse team to ensure contractors have necessary supplies to complete all scheduled events.
• Act as liaison between contractors and accounting to ensure timely and accurate payment of contractor invoices.
• Identify clients and collection network providers that require additional attention or problem resolution and communicate these issues to the appropriate member of management.
• Negotiate pricing on a case-by-case basis for each collection event as needed.
• Schedule emergency collections on an as needed basis for external clients and follow up to ensure timely and accurate reporting of test results.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Education

High school diploma or GED

Job description

Abbott is a global healthcare leader with a strong presence in diagnostics and toxicology. The position of Business Support Coordinator is on-site in Richmond, VA, within the TOX ARDx Toxicology division, and involves client liaison, contractor coordination, and invoicing support.

Responsibilities include coordinating collection events, working with warehouse teams, and negotiating pricing as needed, with a focus on timely reporting and accuracy.