Onsite Bourbon Experience Guide & Tasting Host

Heaven Hill; Bardstown (KY); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Vacation

11 Paid Holidays

Health, Dental & Vision eligibility

FSA/HSA

401K match

EAP

Maternity/Paternity Leave

Descripción de la vacante

Heaven Hill Bourbon Experience in Bardstown, KY seeks a Full Time Bourbon Educator to host guided walking tours and tastings, share heritage information, and engage visitors. The role requires welcoming guests, coordinating tours, and maintaining a safe, enjoyable visitor experience.

On-site position with weekend shifts, modest retail duties, and collaboration with a friendly team. Prior customer service or education experience preferred.

Formación

• High School Diploma or equivalent.
• Minimum 1 year of customer service or education experience.
• Must be at least 21 years old.
• Knowledge of customer service principles and processes.
• Knowledge of historical events and heritage.
• Excellent oral communication.
• Service orientation and willingness to help customers.
• Proficiency with Excel and Outlook.
• Team player and self-starter.

Responsabilidades

• Escort groups on sightseeing tours and tastings.
• Provide information about products, heritage, and industry.
• Describe tour points of interest and answer questions.
• Greet and register visitors and issue IDs.
• Distribute brochures and operate audiovisual presentations.
• Research site history and plan expeditions.
• Work in the retail store and perform light janitorial tasks.
• Ensure safety compliance and regulate visitor activities.

Conocimientos

Customer service

Oral communication

Teamwork

Self-starter

Microsoft Office

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

Heaven Hill Bourbon Experience in Bardstown, KY seeks a Full Time Bourbon Educator to host guided walking tours and tastings, share heritage information, and engage visitors. The role requires welcoming guests, coordinating tours, and maintaining a safe, enjoyable visitor experience.

On-site position with weekend shifts, modest retail duties, and collaboration with a friendly team. Prior customer service or education experience preferred.