Part-Time Bourbon Experience Guide & Tastings Host

Heaven Hill Brands; Bardstown (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Heaven Hill Bourbon Experience in Bardstown, KY seeks a Part-Time Bourbon Educator to host guided walking tours and tastings, sharing product heritage and industry insights. Shifts are onsite, 3 days per week with alternating weekends, typically 8:45am–5:00pm or 11:45am–5:00pm on Sundays.

Responsibilities include escorting guests, answering questions, coordinating with retail duties, and researching topics to enhance commentary. Prior experience in customer service or education is preferred.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year previous customer service, education or related experience.
• Must be a minimum of 21 years old.
• Knowledge of customer service principles and processes.
• Knowledge of historical events and heritage culture.
• Excellent oral communication skills.
• Service orientation and willingness to help customers.
• Basic knowledge of Microsoft Office including Excel and Outlook.
• Ability to work in a team and be a self-starter.

Responsibilities

• Escort individuals or groups on sightseeing tours and tastings.
• Provide information about products, heritage and industry.
• Describe tour points of interest and respond to questions.
• Monitor activities for safety and regulations compliance.
• Provide directions and register visitors, issue badges.
• Distribute brochures and explain site processes and operations.
• Research site history and plan expeditions and commentary.
• Work in the retail store and perform light janitorial duties.
• All other duties as required.

Skills

Customer service

Education

Communication

Microsoft Office

Teamwork

Education

High School Diploma

Job description

Heaven Hill Bourbon Experience in Bardstown, KY seeks a Part-Time Bourbon Educator to host guided walking tours and tastings, sharing product heritage and industry insights. Shifts are onsite, 3 days per week with alternating weekends, typically 8:45am–5:00pm or 11:45am–5:00pm on Sundays.

Responsibilities include escorting guests, answering questions, coordinating with retail duties, and researching topics to enhance commentary. Prior experience in customer service or education is preferred.