Onsite Billing Support Specialist - Dynamic Customer Care

Spectrum; Vancouver (WA); On-site; USD 28,000 - 39,000; Full time

Job summary

Spectrum is seeking a Customer Service Representative to join our billing team in a fast-paced call center environment. You’ll handle inbound billing inquiries, provide accurate product knowledge, and help customers with account support while upholding Spectrum’s standards of service.

The role requires strong communication, empathy, and multi-tasking abilities, with a schedule that includes nights, weekends, and holidays.

Qualifications

• Education: High school diploma or equivalent
• Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
• Language: Ability to read, write, speak and understand English

Skills

Communication

Organization

Time management

Problem-solving

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Typing

Job description

Spectrum is seeking a Customer Service Representative to join our billing team in a fast-paced call center environment. You’ll handle inbound billing inquiries, provide accurate product knowledge, and help customers with account support while upholding Spectrum’s standards of service.

The role requires strong communication, empathy, and multi-tasking abilities, with a schedule that includes nights, weekends, and holidays.