Onsite Bilingual Medical Interpreter for Patient Care

The General Hospital Corporation; Boston (MA); On-site; USD 32,000 - 46,000; Part time

Job summary

Massachusetts Eye and Ear Infirmary in Boston, MA is seeking a part-time interpreter to facilitate language services for patients and families. The role requires serving as a mediator, providing sight and written translation of materials, and ensuring accurate documentation of encounters.

The position involves coordinating and training staff on telephone language interpretation, answering calls promptly, and assisting LEP patients in navigating hospital services.

Qualifications

• Resolve interpretation needs for patients and families with LEP
• Document interpretation encounters with accurate data
• Coordinate and train staff on telephone interpretation services
• Respond promptly to calls with professional demeanor

Responsibilities

• Facilitate interpretation for patient care in a timely manner
• Assist with appointment reminders, rescheduling, and coordinating interpreters as needed
• Help LEP patients navigate the hospital and understand forms and services
• Conduct routine interpretation for pre/post-operative materials and discharge instructions

Skills

Interpersonal communication

Cross-cultural communication

Active listening

Phone/remote interpreting

Education

High School Diploma or Equivalent

Job description

Massachusetts Eye and Ear Infirmary in Boston, MA is seeking a part-time interpreter to facilitate language services for patients and families. The role requires serving as a mediator, providing sight and written translation of materials, and ensuring accurate documentation of encounters.

The position involves coordinating and training staff on telephone language interpretation, answering calls promptly, and assisting LEP patients in navigating hospital services.