Onsite AV Technician | Event Setup & Field Support

AVI-SPL; Boston (MA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays, sick days, and personal

Job summary

AVI-SPL is seeking an Onsite Support Technician to deliver on-site AV support at customer sites, partnering with customers, management, global helpdesk, and SIG teams to ensure a world-class customer service experience.

You will set up and break down conference spaces, perform preventative maintenance, support networked devices, train end users, and travel between sites as required. A valid driver's license and HS diploma are required.

Qualifications

• Effectively communicate with employees, customers and colleagues.
• Ability to use hand and power tools in a safe and efficient manner.
• Ability to work independently and meet deadlines.
• Basic computer knowledge.
• Knowledge of signal flow for audio, video and control.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard.
• Minimum of a High School Diploma or equivalent.
• Flexible to work after hours and weekends when required.
• Ability to regularly climb and work from ladders, lifting equipment, tools and materials.

Responsibilities

• Setup/breakdown of conference spaces to meet the customers event needs.
• Perform preventative maintenance task to help maintain customer spaces.
• Perform support tasks in a timely and quality conscious manner.
• Provide field service support of networked devices.
• Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL.
• Understand and adhere to local safety standards for all site duties.
• Provide job site documentation and end user training as needed.
• Setup and troubleshoot various audio/video/presentation systems.
• Travel to various job sites as required.

Skills

Effective communication

Tool handling safely

Independent work

Basic computer knowledge

Signal flow knowledge

Driver's license

Education

High School Diploma or equivalent

Tools

AV Equipment SetupTools

Audio/Video/Control systems

Job description

AVI-SPL is seeking an Onsite Support Technician to deliver on-site AV support at customer sites, partnering with customers, management, global helpdesk, and SIG teams to ensure a world-class customer service experience.

You will set up and break down conference spaces, perform preventative maintenance, support networked devices, train end users, and travel between sites as required. A valid driver's license and HS diploma are required.