Onsite AV Technician – Install, Troubleshoot & Support

AVI-SPL; Indianapolis (IN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays and personal days

Training and professional development

Job summary

AVI-SPL is seeking an experienced AV installer to collaborate with client management and internal teams on integration, installation, and break-fix tasks in high-end conference rooms and auditoriums.

You will lead installations, perform site readiness checks, test systems, and support client handoffs while coordinating with the Project Manager. Travel to client sites is required, with emphasis on safety and documentation.

Qualifications

• Strong communication and interpersonal skills with a customer-focused mindset.
• Intermediate to advanced knowledge of AV systems including displays, projectors, audio, DSPs, control systems, and video conferencing.
• Intermediate proficiency installing, terminating, and troubleshooting low-voltage cabling (HDMI, CAT5e/6, fiber) and infrastructure.
• Intermediate understanding of network concepts as they relate to AV (TCP/IP, IP-based systems).
• Ability to diagnose and resolve audio, video, control, and network issues independently.
• Experience leading small site teams and managing small to medium projects.
• Familiarity with Crestron, and QSC systems (changes and troubleshooting).
• Knowledge of audio, video, and control signal flow.
• Ability to advise Project Managers and Engineers on installation-related impacts to scope, schedule, and technical approach.
• Ability to safely use hand and power tools; soldering and crimping required.
• Ability to work independently, manage priorities, and meet deadlines.
• Knowledge and use of AV test equipment
• Understanding of industry installation safety codes and standards
• Physical ability to climb ladders up to 35 feet and lift tools/equipment
• Valid Driver’s License with an MVR meeting AVI-SPL driving standards
• High School Diploma or equivalent
• 4–6+ years of audiovisual installation and/or break-fix service experience

Responsibilities

• Install, decommission, upgrade AV systems based on project scope and directives.
• Pre-install site readiness checks and material verification.
• Rough-in, trim-out, and final device installation.
• System commissioning, validation testing, and client handoff support.
• Provide break-fix and on-demand service support for conference rooms and auditoriums.
• Read and interpret schematics, drawings, and blueprints.
• Install, terminate, solder, and crimp low-voltage cabling.
• Test connectivity and verify system functionality.
• Troubleshoot AV environments including Teams Rooms and other VC platforms.
• Logitech room systems and peripherals; Biamp Tesira and Dante audio.
• Perform daily system checks and preventive maintenance.
• Upload and troubleshoot control programs/firmware (AMX, Crestron, Q-SYS).
• Coordinate RMAs and maintain job-site documentation.
• Travel between customer sites to support installations and service needs.
• Communicate status, risks, and progress to the Project Manager.
• Maintain safety standards on active construction sites.

Skills

Customer-focused

AV systems knowledge

Low-voltage cabling

Crestron/QSC familiarity

Project leadership

Documentation/testing

Tools operation

Safety compliance

Driver's license

High School Diploma or equivalent

4–6+ years experience

Education

High School Diploma or equivalent

Tools

Crestron

QSC

Biamp

Extron

Job description

AVI-SPL is seeking an experienced AV installer to collaborate with client management and internal teams on integration, installation, and break-fix tasks in high-end conference rooms and auditoriums.

You will lead installations, perform site readiness checks, test systems, and support client handoffs while coordinating with the Project Manager. Travel to client sites is required, with emphasis on safety and documentation.