Onsite AV/IT Technician II — Event & Meeting Tech Pro

Avidex; Fremont (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401(k) employer match

PTO 120 hours

Paid holidays

Volunteer time

Professional growth

Collaborative environment

Job summary

Avidex is seeking an Onsite Support Technician II to provide hands-on AV/IT support at client sites in Fremont. You will troubleshoot, operate, and maintain integrated AV/IT systems, ensuring reliable performance for meetings and events.

You will work closely with customers and internal teams to resolve issues, document actions, and uphold safety standards in a fast-paced environment.

Qualifications

• 2+ years of technical or onsite support experience in AV/IT.
• AVIXA CTS certification or ability to obtain within 1 year.
• Working knowledge of Windows and Apple environments and computer networking.
• Experience operating, troubleshooting, and maintaining integrated AV/IT systems.

Responsibilities

• Provide onsite AV/IT support for meetings, conferences, and events.
• Troubleshoot, test, repair, and adjust AV/IT and control systems.
• Coordinate AV resources for scheduled events and last-minute requests.
• Perform preventive maintenance and document issues, repairs, and resolutions.
• Review and manage open support tickets and service requests.
• Maintain accurate service documentation and parts records.

Skills

AV/IT support

Troubleshooting

Audio/Video/Control

Networking basics

Preventive maintenance

Event support

Documentation

Customer service

Team collaboration

Time management

Education

High school diploma or GED

Associate degree preferred

Tools

AVIXA CTS (preferred)

Windows OS

macOS

AV/IT hand tools

Job description

Avidex is seeking an Onsite Support Technician II to provide hands-on AV/IT support at client sites in Fremont. You will troubleshoot, operate, and maintain integrated AV/IT systems, ensuring reliable performance for meetings and events.

You will work closely with customers and internal teams to resolve issues, document actions, and uphold safety standards in a fast-paced environment.