Onsite AV & Conference Tech Support

AVI-SPL; Summit (NJ); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical, vision, and dental benefits

Paid holidays, sick days, and personal

Training and professional development

Dynamic company culture

Job summary

AVI-SPL is seeking an Onsite Maintenance Technician to support customer sites with world-class service. The role focuses on AV and integrated systems at Summit, NJ, with periodic work at Fort Washington, PA.

You will troubleshoot, maintain equipment, and assist with events, collaborating with customers, management, and support teams. The position requires a high school diploma, 1–3 years of audiovisual experience, and a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• 1–3 years audiovisual integration experience preferred.
• Valid driver’s license and clean driving record.
• Able to communicate effectively with clients and colleagues.
• Intermediate computer skills.
• Ability to use hand and power tools including soldering & crimping connectors.
• Knowledge of basic signal flow for audio, video and control.
• Ability to work independently and meet deadlines.

Responsibilities

• Support audiovisual and integrated technology environments across client locations, primarily Summit, NJ; occasional on-site in Fort Washington, PA.
• Maintain conference room integrity and perform preventive maintenance checks.
• Troubleshoot and determine issues, coordinating repairs as needed and escalating when appropriate.
• Execute all aspects of Integrated Systems including call setup, end-user training, troubleshooting, and escalation follow-through.
• Assist with events, including setup, testing, operation, and teardown of AV equipment.
• Interface with vendors for equipment servicing and training.
• Monitor IT data platforms and create/update trouble tickets (e.g., ServiceNow).
• Install portable videoconferencing and AV hardware.
• Provide virtual meeting support using platforms like Microsoft Teams.
• Work with clients to plan technology-related aspects of meetings.

Skills

Effective communication

Independent work

Meeting deadlines

Intermediate computer knowledge

Signal flow knowledge

Safe tool use

Education

High School Diploma

Electronics or related field

AVIXA CTS General Certification

Tools

Microsoft Teams

Zoom

Yealink devices

Neat touch panels

Q-SYS basic knowledge

Job description

AVI-SPL is seeking an Onsite Maintenance Technician to support customer sites with world-class service. The role focuses on AV and integrated systems at Summit, NJ, with periodic work at Fort Washington, PA.

You will troubleshoot, maintain equipment, and assist with events, collaborating with customers, management, and support teams. The position requires a high school diploma, 1–3 years of audiovisual experience, and a valid driver’s license.