Onsite Automation Systems Support Engineer

Optum; Overland Park (KS); On-site; USD 73,000 - 130,000; Full time

Job summary

Optum is hiring a Systems Support Engineer in Overland Park, KS for full-time onsite work. You will manage automation PCs, servers and PLCs, liaise with pharmacy teams, and coordinate software upgrades and equipment deployments. Occasional travel to Mesa, AZ may be required.

We offer training and a comprehensive benefits package. The role requires 2+ years in tech support, Windows admin, and basic SQL knowledge, with a flexible schedule including potential overtime.

Qualifications

• High School Diploma or GED required.
• 2+ years in technology support, system management or similar role.
• Proficient with MS Word, Excel, PowerPoint; basic SQL/databases.
• Able to travel up to 10% domestically and work flexible 40-hour shifts.

Responsibilities

• Setup, ongoing support and management of automation PCs, servers, and PLCs on the automation line.
• Interact with pharmacy workers and stakeholders to understand issues and report status.
• Coordinate software upgrades, bug fixes, patching, and new equipment deployments.
• Collaborate with internal/external teams during installs and extended support.
• Troubleshoot PLCs, networking, power systems, I/O devices; use data analytics to improve performance.

Skills

Technology support

System administration

SQL basics

MS Office

Education

High School Diploma / GED

Tools

Windows systems administration

ServiceNow

JIRA

Monitoring tools

Drivers installation

Job description

Optum is hiring a Systems Support Engineer in Overland Park, KS for full-time onsite work. You will manage automation PCs, servers and PLCs, liaise with pharmacy teams, and coordinate software upgrades and equipment deployments. Occasional travel to Mesa, AZ may be required.

We offer training and a comprehensive benefits package. The role requires 2+ years in tech support, Windows admin, and basic SQL knowledge, with a flexible schedule including potential overtime.