Onsite Accounts & Contractor Experience Coordinator

Raise; Houston (TX); Hybrid; USD 50.000 - 65.000; Vollzeit

Zusammenfassung

Raise is seeking an Account Coordinator to support the Account Director onsite at our Spring, Texas client site. This full-time role serves as the primary on-site contact for Raise contractors through their assignment, handling administrative tasks and account support.

Based in Houston with a hybrid schedule, the position offers a $50,000–$65,000 annual salary and requires 3–5 years in a similar role, Salesforce reporting, Beeline (VMS) familiarity, and strong organizational skills.

Qualifikationen

• 3–5 years of experience in a similar coordinator, administrative, customer service, or account support role.
• Experience with Salesforce reporting and Beeline (VMS) preferred.
• Familiarity with how a managed service provider (MSP) program runs is a plus.
• Meeting or event planning experience preferred.
• High school diploma required. Bachelor's degree preferred.

Aufgaben

• Meet new Raise contractors on their first day onsite, welcome them to the campus, and provide a Raise welcome package.
• Act as the primary onsite point of contact for Raise contractors.
• Respond to contractor questions about time entry, travel, mileage, and related policies, and elevate issues to the appropriate team when needed.
• Maintain regular contact with contractors to support a positive assignment experience.
• For contractor releases, gather personal items and return those to the worker, and manage return of client equipment.
• Provide administrative and account support to the Account Director.
• Build and run Salesforce reports, and track metrics such as activity, headcount, attrition, and open requisitions.
• Perform data maintenance and updates in Beeline and Salesforce, flag discrepancies, and prepare data for client meetings.
• Manage two email accounts and two calendars with accuracy and timely follow-up.
• Schedule meetings at Spring campus and other client sites using Teams/Zoom; arrange rooms and catering.
• Plan and coordinate events onsite and in other cities, including agendas and setup.

Kenntnisse

Customer service

Organization

Attention to detail

Adaptability

Professional presence

Ausbildung

High school diploma

Bachelor's degree preferred

Tools

Salesforce

Beeline (VMS)

Microsoft Word

Microsoft Excel

Microsoft Teams

Zoom

Jobbeschreibung

Raise is seeking an Account Coordinator to support the Account Director onsite at our Spring, Texas client site. This full-time role serves as the primary on-site contact for Raise contractors through their assignment, handling administrative tasks and account support.

Based in Houston with a hybrid schedule, the position offers a $50,000–$65,000 annual salary and requires 3–5 years in a similar role, Salesforce reporting, Beeline (VMS) familiarity, and strong organizational skills.