Onsite Account Reconciliation Supervisor — Sioux Falls

TAK Broadband, LLC; Sioux Falls, Northern (SD, KY); Hybrid; USD 53,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

401(k) with Company Match

Life Insurance

Career Development & Advancement

Team Collaboration

Job summary

TAK Broadband, LLC is seeking an Account Reconciliation Supervisor to lead the Recon team in Sioux Falls, SD. The role involves supervising reconciliation efforts for technician jobs, resolving discrepancies, and generating Excel-based reports for multiple stakeholders.

The position is based at the corporate office, Monday–Friday, 8AM–5PM, with full benefits. Compensation ranges from $53K to $60K annually, DOE, with opportunities for career development and advancement.

Qualifications

• 6+ months of billing management or related management experience preferred.
• Proficiency in Microsoft Excel (e.g., VLOOKUPs, creating reports, pivot tables, and using various formulas).
• Ability to learn and utilize role‑specific equipment and software.
• Excellent verbal and written communication skills.
• Outstanding interpersonal and customer service skills.
• Ability to maintain customer confidence and protect operations by keeping relevant information confidential.
• Passing of all pre‑employment requirements (MVR, Background Check, Drug Screen).

Responsibilities

• Assist with supervising the Account Reconciliation team to ensure efficient and accurate account recon is performed.
• Work with appropriate internal and external teams to correct discrepancies identified during reconciliation.
• Creates and maintains multiple MS Excel reports to be shared with relevant teams; utilizing various data sources and editing/manipulating as needed.
• Communicates with Technicians regarding coding errors and needed resolutions.
• Perform special projects as assigned by Director of Reconciliation.
• Assist with reconciling all areas as needed.

Skills

Billing management

Excel (VLOOKUPs, pivots)

Communication

Analytical thinking

Time management

Problem solving

Interpersonal skills

Customer service

Confidentiality

MVR/background checks knowledge

Tools

Microsoft Office

Job description

TAK Broadband, LLC is seeking an Account Reconciliation Supervisor to lead the Recon team in Sioux Falls, SD. The role involves supervising reconciliation efforts for technician jobs, resolving discrepancies, and generating Excel-based reports for multiple stakeholders.

The position is based at the corporate office, Monday–Friday, 8AM–5PM, with full benefits. Compensation ranges from $53K to $60K annually, DOE, with opportunities for career development and advancement.