Online Vehicle Sales Consultant

RideNow Powersports; Goodyear (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Roadrunner Harley-Davidson in Goodyear, AZ, is seeking an Internet Sales Specialist to handle online leads, phone calls, and inquiries with professionalism and enthusiasm. You will schedule and confirm appointments, follow up with customers who don’t purchase, and stay organized using our CRM to log interactions.

The role requires clear communication and a customer-first approach in a fast-paced automotive environment.

Qualifications

• Handle incoming internet leads, phone calls, and inquiries promptly and professionally.
• Confirm and manage appointments with follow-up for unsold customers.
• Log customer information in CRM and coordinate with teammates to ensure a smooth sales process.

Responsibilities

• Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
• Confirm and manage appointments, and provide friendly follow-up with unsold customers.
• Communicate clearly through email, text, and phone—always aiming to be helpful, honest, and accurate.
• Stay in touch with past customers to build loyalty and long-term relationships.
• Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
• Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
• Work collaboratively with teammates across departments to give customers a great overall experience.

Job description

Roadrunner Harley-Davidson in Goodyear, AZ, is seeking an Internet Sales Specialist to handle online leads, phone calls, and inquiries with professionalism and enthusiasm. You will schedule and confirm appointments, follow up with customers who don’t purchase, and stay organized using our CRM to log interactions.

The role requires clear communication and a customer-first approach in a fast-paced automotive environment.