Online | Vacation Support Specialist

Network Travel Careers; Washington (District of Columbia); Teletrabalho; USD 25 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work-from-home schedule

Personalized training and mentorship

Travel perks after training

Advancement opportunities

Remote work setup support

Resumo da oferta

Network Travel Careers is seeking a dependable Vacation Support Specialist to assist our travel planning team. This remote role suits organized, tech-savvy individuals who thrive behind the scenes in the travel industry.

You will help ensure smooth, stress-free client journeys from start to finish. Ideal candidates are service-driven, with strong organization and communication skills, and a willingness to learn.

Qualificações

• Excellent organizational and communication skills.
• Proficient with email, online platforms, and basic spreadsheets.
• Travel industry interest and willingness to learn; training provided.
• Previous customer service, admin, or travel experience is a plus.
• Strong attention to detail and time management.

Responsabilidades

• Assist with travel research, quotes, and itinerary preparation
• Coordinate with travel suppliers to confirm reservations and requests
• Track payment deadlines and booking updates
• Distribute travel documents, confirmations, and reminders
• Provide follow-up support to clients and advisors
• Maintain accurate client records in CRM
• Support admin and customer service tasks for travel advisors

Conhecimentos

Organizational skills

Communication skills

Email & online platforms

Spreadsheet basics

Customer service experience

Attention to detail

Time management

Eagerness to learn

Training provided

CRM software

Ferramentas

CRM software

Descrição da oferta de emprego

About Us

We are a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.

About Us

We are a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.

Job Description

We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.

Key Responsibilities

• Assist with travel research, quotes, and itinerary preparation
• Coordinate with travel suppliers to confirm reservations and special requests
• Track payment deadlines and booking updates
• Help distribute travel documents, confirmations, and trip reminders
• Provide exceptional follow-up and support to both clients and advisors
• Maintain accurate records and client details within CRM tools
• Support administrative and customer service tasks for travel advisors

Qualifications

• Excellent organizational and communication skills
• Comfortable using email, online platforms, and basic spreadsheet tools
• Prior customer service, administrative, or travel experience is a plus
• Strong attention to detail and time management
• Enthusiastic about the travel industry and eager to learn
• Training is provided—no previous travel certification required

What You’ll Gain

• Flexible work-from-home schedule
• Personalized training and mentorship
• Eligibility to earn income through client support, special projects, and team performance initiatives
• Access to travel perks and industry discounts after training
• Pathways for advancement into planning, sales, or leadership roles

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.