Online | Vacation Support Specialist

Destination Careers; Washington (District of Columbia); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible work-from-home

Mentorship and training

Travel perks & discounts

Advancement opportunities

Job summary

Destination Careers is seeking a dependable Vacation Support Specialist to assist our travel planning team. This remote role is ideal for organized, tech-savvy individuals who enjoy behind-the-scenes work in travel.

You'll research trips, prepare quotes and itineraries, coordinate with suppliers, track payments, and distribute documents. Training is provided and there are opportunities to grow into planning or sales roles.

Qualifications

• Experience in customer service or travel admin
• Strong attention to detail and time management
• Familiar with email, online platforms, basic spreadsheets
• Training provided; no travel cert required

Responsibilities

• Assist with travel research, quotes, itineraries
• Coordinate with suppliers to confirm reservations and requests
• Track payment deadlines and updates
• Distribute documents and reminders
• Provide follow-up support to clients and advisors
• Maintain CRM records
• Support admin and customer service tasks

Skills

Organizational skills

Communication skills

Email proficiency

Spreadsheet basics

Customer service exp

Travel interest

Tools

CRM software

Travel research tools

Job description

About Us

We are a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.

Job Description

We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.

Key Responsibilities

• Assist with travel research, quotes, and itinerary preparation
• Coordinate with travel suppliers to confirm reservations and special requests
• Track payment deadlines and booking updates
• Help distribute travel documents, confirmations, and trip reminders
• Provide exceptional follow-up and support to both clients and advisors
• Maintain accurate records and client details within CRM tools
• Support administrative and customer service tasks for travel advisors

Qualifications

• Excellent organizational and communication skills
• Comfortable using email, online platforms, and basic spreadsheet tools
• Prior customer service, administrative, or travel experience is a plus
• Strong attention to detail and time management
• Enthusiastic about the travel industry and eager to learn
• Training is provided—no previous travel certification required

What You’ll Gain

• Flexible work-from-home schedule
• Personalized training and mentorship
• Eligibility to earn income through client support, special projects, and team performance initiatives
• Access to travel perks and industry discounts after training
• Pathways for advancement into planning, sales, or leadership roles

Salary

$40,000 - $65,000 a year