Online Undergraduate Admissions Specialist

University of the Cumberlands; Williamsburg (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

University of the Cumberlands in Williamsburg, KY, is seeking an Undergraduate Online Enrollment Counselor to coordinate admissions for qualified online undergraduates. This role handles inquiries, applications, and data entry into ERP/CRM systems, and works with staff to maintain accurate student records.

Ideal candidate has a Bachelor's degree, strong communication and intercultural skills, proficiency with Microsoft Office, and the ability to work flexibly as part of a team.

Qualifications

• Bachelor's degree preferred for candidates.
• Excellent communication and writing skills.
• Strong interpersonal and intercultural abilities.
• Proficiency with Microsoft Office and data-handling.
• Ability to work flexibly in a team.

Responsibilities

• Manages admissions process, including inquiries, correspondence, collection, and maintaining admissions data.
• Maintains student records in ERP/CRM database.
• Prepares admissions reports daily, weekly, and monthly.
• Evaluates applications and transcripts using standard admissions criteria.
• Communicates effectively with applicants promptly.
• Provides knowledge about the University, programs, curricula, and delivery methods.
• Collaborates with academic departments and administration to build relationships.
• Represents UC at events and handles document uploads.
• Performs other duties as assigned.

Skills

Intercultural communication

Problem solving

Organizational skills

Team player

Education

Bachelor's degree preferred

Tools

Microsoft Office

ERP/CRM databases

Job description

University of the Cumberlands in Williamsburg, KY, is seeking an Undergraduate Online Enrollment Counselor to coordinate admissions for qualified online undergraduates. This role handles inquiries, applications, and data entry into ERP/CRM systems, and works with staff to maintain accurate student records.

Ideal candidate has a Bachelor's degree, strong communication and intercultural skills, proficiency with Microsoft Office, and the ability to work flexibly as part of a team.