Online Travel Guide

Remotetravelcareers; Boulder (CO); Remote; USD 21,000 - 30,000; Full time

Job summary

A remote travel service provider is seeking an Online Travel Guide to assist customers with trip planning and travel questions. The role involves booking flights, hotels, and transportation, providing friendly support through multiple channels, and ensuring accuracy in reservations. Ideal candidates will be strong communicators with excellent customer service skills. This position is available as either full-time or part-time, offering flexibility to work from home in Boulder, Colorado.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Patience

Job description

We are seeking a remote Online Travel Guide to assist customers virtually with trip planning and travel questions. You’ll help clients explore options, book reservations, and ensure their journey is as smooth as possible—all online.

Responsibilities

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time