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A remote travel agency is seeking an Online Travel Guide to assist customers with travel planning. Responsibilities include booking flights and accommodations, answering travel questions, and providing friendly support via phone, email, or chat. Candidates should possess strong communication skills and be comfortable using online booking systems. This position offers flexibility as it can be either full-time or part-time, allowing you to support clients from anywhere in the United States.
We are seeking a remote Online Travel Guide to assist customers virtually with trip planning and travel questions. You’ll help clients explore options, book reservations, and ensure their journey is as smooth as possible—all online.
Assist customers with booking flights, hotels, and transportation.
Provide clear and friendly support through phone, email, or chat.
Answer basic travel questions and guide customers to the right options.
Update reservations and confirm details for accuracy.
Support the team with day-to-day travel service tasks.
Strong communication and customer service skills.
Comfortable using computers and online booking systems.
Ability to stay organized and pay attention to detail.
Friendly, helpful, and patient with customers.
Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time