Online Sales & Customer Service Specialist

Snowdon Timber Products Ltd; Bangor (ME); On-site; USD 33,802 - 35,154; Full time

Benefits offered by this job

Company events

Free parking

On-site parking

Job summary

Snowdon Timber Products Ltd in Bangor is hiring a Customer Service & E-Commerce Assistant for a full-time role. This position involves delivering excellent customer service and supporting e-commerce activities. The successful candidate should possess strong communication skills and a willingness to learn. Salary ranges from £25,000 to £26,000, depending on experience. Join a supportive team and contribute to our growing business in the fast-paced world of online sales.

Qualifications

• Friendly, organised, and willing to learn.
• Comfortable helping customers and using digital systems.

Responsibilities

• Deliver excellent customer service across phone, email, and online.
• Support customer queries, orders, returns, and delivery issues.
• Assist with product listings across online platforms.
• Improve product descriptions, pricing, and visibility.
• Support the team with administrative and reporting tasks.

Skills

Excellent communication skills

Strong spoken and written English language skills

Problem-solving mindset

High attention to detail

Good organisational skills

Digital literacy skills

Timely and accurate typing skills

Proactive attitude

Team-focused work ethic

Job description

Snowdon Timber Products Ltd in Bangor is hiring a Customer Service & E-Commerce Assistant for a full-time role. This position involves delivering excellent customer service and supporting e-commerce activities. The successful candidate should possess strong communication skills and a willingness to learn. Salary ranges from £25,000 to £26,000, depending on experience. Join a supportive team and contribute to our growing business in the fast-paced world of online sales.