Online Sales Concierge: Book Buyer Appointments (Remote)

Falcone Group; Charlotte (NC); Remote; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

AmeriCraft Homes in Charlotte, NC (Myrtle Beach, SC option; remote considered) seeks an Online Sales Consultant who will be the first contact and impression for prospective buyers online.

You will respond to email leads, handle inbound and outbound calls to book on-site or virtual appointments, provide a high-level overview of features, and guide buyers with discovery questions to drive a warm handoff to the Sales Team.

Qualifikationen

• Experience using Salesforce as a CRM.
• Friendly, warm, and engaging phone etiquette with a commitment to a positive customer experience.
• Comfortable handling a high volume of inbound and outbound calls with leads who have requested information through our websites.

Aufgaben

• Respond to all email leads promptly.
• Handle inbound calls with the goal of generating on-site or virtual appointments for the Sales Team.
• Make outbound calls to database leads to generate appointments.
• Provide consistent follow-up to online prospects with the goal of scheduling appointments with the Onsite Sales Team.
• Serve as a concierge to prospective buyers, creating a warm and seamless handoff to the Sales Team or Rental Management Company.
• Provide a high-level overview of features and benefits to build interest and motivate prospects to take action.
• Use discovery questions to identify each buyer's area of interest.
• Deliver a world-class experience for buyers and their representatives.

Kenntnisse

Salesforce CRM

Phone etiquette

Inbound/Outbound calling

Jobbeschreibung

AmeriCraft Homes in Charlotte, NC (Myrtle Beach, SC option; remote considered) seeks an Online Sales Consultant who will be the first contact and impression for prospective buyers online.

You will respond to email leads, handle inbound and outbound calls to book on-site or virtual appointments, provide a high-level overview of features, and guide buyers with discovery questions to drive a warm handoff to the Sales Team.