Online Sales Associate - Retail

Kalahari Resorts LLC; Wisconsin Dells (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Health, dental, vision coverage

Job summary

Kalahari Resorts & Conventions seeks a Retail Sales Associate on-site in Wisconsin Dells to deliver an exceptional guest experience through knowledgeable service and efficient retail operations.

You will greet guests, share product knowledge, and assist with fulfilling packages while supporting teamwork and brand standards.

Qualifications

• Background consisting of previous experience in retail, customer service or sales environment preferred.
• Basic computer knowledge including experience with excel.
• Flexible schedule that could include Weekends and Holidays

Responsibilities

• Greet guests and provide a positive guest experience.
• Offer product knowledge to assist sales and upsell when appropriate.
• Maintain accurate package deliveries and reporting.
• Collaborate with team to ensure smooth retail operations

Skills

Retail experience

Customer service

Sales experience

Excel (basic)

Tools

Excel

Job description

Wisconsin Dells, Wisconsin, United States

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, wedon’tjust create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, andcutting-edgeconvention centers that redefine hospitality.

Butwe’remore than a resort. As a family-owned company, our Promise is simple:Lead with Love.This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership withcharity water,we’realso committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking aRetail Sales Associate.In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. Controlling all package deliveries and ensure all necessary reports are being run to confirm the packages that have been ordered are delivered to the guest. This role is based on-site and is not remote. As part of our team, you’ll embody our Promise toLead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Greet each guest with a friendly, warm welcome.
• Offer product knowledge to ensure sales are completed.
• Be passionate about all Kalahari Goals and initiatives.
• Contribute to positive team relations through effective communications, teamwork and partnerships with co-workers and management team.

What We’re Looking For

• Background consisting of previous experience in retail, customer service or sales environment preferred.
• Basic computer knowledge including experience with excel.
• Flexible schedule that could include Weekends and Holidays

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, andperksat all resorts
• Educationassistanceprograms to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leadersLead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime.That’swhywe’reproud to be recognized byForbes as one ofAmerica’s Best Midsize Employers, America’s Best Employers for Women, and byUSA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whetheryou’redelivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

|Wisconsin Dells, WI|Sandusky, OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765