Online Sales Associate - Retail

kalaharijobs; Round Rock (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health/dental/vision coverage

Employee appreciation events & perks

Job summary

Kalahari Resorts & Conventions in Round Rock, TX is seeking an on-site Online Sales Associate for our retail department. You will deliver a positive guest experience, manage package deliveries, and run reports to verify orders are delivered to guests.

Pay rate is $13.50/hour, with weekend/holiday flexibility and opportunities for growth. Join a team that embodies our Promise to Lead with Love and provide best-in-class guest interactions across our resort locations.

Qualifications

• Background in retail, customer service or sales preferred.
• Basic computer knowledge including Excel.

Responsibilities

• Greet guests and provide a positive guest experience.
• Offer product knowledge to close sales.
• Support retail operations and package deliveries as needed.
• Collaborate with team and management to ensure guest satisfaction.

Skills

Retail experience

Customer service

Sales

Tools

Excel

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, wedon’tjust create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, andcutting-edgeconvention centers that redefine hospitality.

Butwe’remore than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership withcharity water,we’realso committed to bringing clean water to one million people in Africa.

Online Sales Associate - Retail

Kalahari Resorts & Conventions is seeking an Online Sales Associate for our retail department. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. Controllingall package deliveries and ensure all necessary reports are being run to confirm the packages that have been ordered are delivered to the guest.

As part of our team, you'll embody our Promise toLead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Pay rate: $13.50/hour

Key Responsibilities

• Greet each guest with a friendly, warm welcome.
• Offer product knowledge to ensure sales are completed.
• Be passionate about all Kalahari Goals and initiatives.
• Contribute to positive team relations through effective communications, teamwork and partnerships with co-workers and management team.

What We’re Looking For

• Background consisting of previous experience in retail, customer service or sales environment preferred.
• Basic computer knowledge including experience with excel.
• Flexible schedule that could include weekends and holidays.

This role is based on-site and is not remote.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, andperksat all resorts
• Educationassistanceprograms to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leadersLead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime.That’swhywe’reproud to be recognized by Forbes as one ofAmerica’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whetheryou’redelivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

|Wisconsin Dells, WI|Sandusky, OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA|

Kalahari Resorts & Conventions is an Equal Opportunity Employer.