Retail Sales Associate

kalaharijobs; Round Rock (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Paid time off

Health, dental, and vision coverage

Employee discounts

Job summary

Kalahari Resorts & Conventions in Round Rock, TX is seeking a Retail Sales Associate to deliver exceptional guest experiences through efficient retail operations. In this role, you will greet customers, maintain knowledge of current sales, and provide fast, friendly service.

Preferred qualifications include experience in a retail or customer service environment and knowledge of micros systems. Join our family-oriented company and enjoy benefits like 401(k) matching, health coverage, and career

Qualifications

• Experience in retail, customer service, or sales environment preferred.
• Basic business administration knowledge preferred.
• Knowledge of micros systems and computers preferred.

Responsibilities

• Greet customers and ascertain their wants/needs.
• Open and close Micros system.
• Maintain knowledge of current sales and promotions.
• Recommend and select merchandise based on customer needs.
• Answer questions regarding the store, resort, and merchandise.

Skills

Customer Service

Retail Sales

Business Administration

Micros Systems Knowledge

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Retail Sales Associate

Kalahari Resorts & Conventions is seeking a Retail Sales Associate. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide fast, friendly, and accurate checkout service, ensuring a positive final impression of the shopping experience. You’ll maintain organized workspaces and assist team members to keep store operations running smoothly.

Pay rate: Starting $13.50/hour.

Key Responsibilities

• Greet customers and ascertain their wants/needs.
• Open and close Micros system.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires, providing up-selling opportunities when appropriate.
• Answer questions regarding the store, resort, and merchandise.

What We’re Looking For

• Basic business administration and general knowledge of principles and practices of a retail environment preferred.
• Experience in retail, customer service or sales environment preferred.
• Knowledge of micros systems, computers, and other office equipment is preferred.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

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Kalahari Resorts & Conventions is an Equal Opportunity Employer.