Online RN Program Mentor & Student Success Coach

WGU; United States; On-site; USD 61,000 - 91,000; Full time

Job summary

Western Governors University (WGU) in the United States is seeking a Program Mentor to guide students through online degree programs, supporting their academic progress and career readiness.

This full-time role emphasizes coaching, proactive outreach, and use of technology to foster student success; requires a master's degree and RN license, with at least three years of student-support experience.

Qualifications

• Master's degree and all applicable licenses or certifications for a degree program.
• Current RN license
• Minimum 3 years of experience providing student support, mentoring, coaching and/or instruction.

Responsibilities

• Acts as a steward for carrying out WGU's mission and strategic vision.
• The Program Mentor must demonstrate a high level of commitment to student success as evidenced in goal setting, student outcomes, and student notes.
• Offers direct, comprehensive support, coaching, and guidance to a load of assigned students.
• Provides WGU and program level expertise to students and maintains that expertise through ongoing development activities.
• Fosters student learning through innovative and motivational teaching and coaching practices.
• Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community.
• Maintains a consistent, student-friendly schedule with a selection of outside hours to accommodate various student needs.
• Monitors the progress of assigned students and offers proactive support and outreach to those students.
• Uses technology-based teaching and communication platforms to aid students in their academic progress.
• Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.

Job description

Western Governors University (WGU) in the United States is seeking a Program Mentor to guide students through online degree programs, supporting their academic progress and career readiness.

This full-time role emphasizes coaching, proactive outreach, and use of technology to foster student success; requires a master's degree and RN license, with at least three years of student-support experience.