Online Programs Operations Intern

EF Education First / Hult; Cambridge (MA); On-site; USD 14,000 - 17,000; Full time

Job summary

EF Education First / Hult is seeking a Program Operations Intern in Cambridge, MA to support Online Programs by handling student communications, administration, and faculty assistance for online courses. The role emphasizes strong written communication and multitasking across channels.

The internship offers exposure to global student services, a 20-hour work week, and opportunities to learn about higher education program coordination and online platforms in a collaborative team setting.

Qualifications

• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfortable learning new technologies and online platforms.
• Ability to work independently and as part of a team.
• Interest in higher education, student services, or online learning.
• Fluency in written and spoken English.
• Availability to work a consistent 20-hour-per-week schedule during designated business hours.

Responsibilities

• Support with student communications and program administration.
• Provide faculty support and assist with online learning activities.
• Serve as primary information source for students via email and chat.
• Balance and prioritize tasks across a rolling admissions style program.
• Contribute to learning engagement from pre enrollment to course completion.

Skills

MS Office

Organization

Written & verbal communication

Learning new technologies

Independence

Higher education interest

English fluency

Time management 20h/wk

High School diploma

Education

High School diploma or equivalent

Tools

Microsoft Office

Online learning platforms

Job description

EF Education First / Hult is seeking a Program Operations Intern in Cambridge, MA to support Online Programs by handling student communications, administration, and faculty assistance for online courses. The role emphasizes strong written communication and multitasking across channels.

The internship offers exposure to global student services, a 20-hour work week, and opportunities to learn about higher education program coordination and online platforms in a collaborative team setting.