Online Pickup Operations Lead - Flexible Scheduling

Meijer; Waterville Township (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is looking for a store leader to oversee daily operations across departments and mentor team members. You will focus on delivering exceptional customer service, staffing effectively, and driving sales while maintaining company standards.

The role requires a high school diploma, 2–3 years retail experience, and at least 1 year in management, with strong communication and conflict-resolution skills.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Demonstrated ability to communicate clearly and resolve conflicts.
• Demonstrated ability to analyze financial and statistical information and use that to make informed decisions.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths and development for team members; involved in promotions.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Model exceptional, fast and friendly customer service.
• Mentor and coach team members to exceed sales goals and maintain Meijer standards.
• Ensure the team is thoroughly trained in all job aspects and completed required training.
• Spend majority of time in-store communicating with customers and team members to ensure exceptional service.
• Promote a safe work environment and ensure reliable attendance.
• Perform other duties as assigned.

Skills

Retail management

Staffing

Customer service

P&L management

Conflict resolution

Multi-tasking

Training & development

Education

High school diploma

Job description

Meijer is looking for a store leader to oversee daily operations across departments and mentor team members. You will focus on delivering exceptional customer service, staffing effectively, and driving sales while maintaining company standards.

The role requires a high school diploma, 2–3 years retail experience, and at least 1 year in management, with strong communication and conflict-resolution skills.