Online Payment Relationship Manager

Payoneer; New York (NY); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

401k plan

Paid time off

Discretionary year-end bonus

Job summary

Payoneer, based in New York, is seeking a Partnerships Manager to own and grow strategic relationships with acquirers, processors, card schemes, and other providers. You will lead cross-functional initiatives with Product, Compliance, Finance and Operations, and use data to drive partner performance and value.

The role requires 4–5+ years in payments/fintech, strong negotiation skills, and the ability to operate across multiple stakeholders to deliver results.

Qualifications

• 4–5+ years in online/mobile payments or fintech.
• Experience managing relationships with acquirers, payment processors, or card schemes.
• Deep familiarity with card schemes, acquiring ecosystems, and payment rails.
• Strong commercial acumen with contract negotiations and governance.
• Ability to navigate complex, multi-stakeholder environments.
• Strong analytical skills interpreting transaction data and metrics.
• Experience leading cross-functional projects end-to-end.
• High motivation with executive presence for external representation.

Responsibilities

• Partnership Ownership: own and manage strategic relationships with acquirers, processors, card schemes, and other providers.
• Vendor Relationship Management: manage day-to-day and strategic engagement with external payment partners including negotiations.
• Partnership Oversight: monitor partner performance against SLAs and commercial terms; drive remediation.
• Cross-Functional Leadership: align Product, Compliance, Finance and Operations around partner capabilities.
• Data-Driven Governance: use analytics to track partner health, transaction performance, and cost efficiency.

Skills

Partnership management

Acquirer relationships

Contract negotiations

Data analytics

Cross-functional leadership

Payments knowledge

Job description

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Our team leads Payoneer’s online payment solutions and operations, overseeing the payment provider relationships that power our B2B invoicing platform. We manage the full ecosystem of acquirers, processors, and payment partners — ensuring reliable, scalable payment flows — while also owning the end-to-end management of reversed payments. We operate at the intersection of operations, partnerships, and strategy, and work closely with teams across the company to keep our payment infrastructure running and evolving.

What You Will Be Spending Your Time On

• Partnership Ownership: Own and manage strategic relationships with acquirers, payment processors, card schemes, and other payment providers — serving as the primary point of contact and driving long-term partnership value.
• Vendor Relationship Management: Proactively manage day-to-day and strategic engagement with external payment partners, including contract negotiations, performance reviews, escalations, and roadmap alignment.
• Partnership Oversight: Monitor and evaluate partner performance against SLAs, commercial terms, and operational benchmarks. Identify gaps, drive remediation, and surface opportunities to expand or optimize existing partnerships.
• Cross-Functional Leadership: Act as the internal champion for payment partnerships — aligning Product, Compliance, Finance, and Operations stakeholders around partner capabilities, requirements, and joint initiatives.
• Data-Driven Governance: Use analytics and reporting to track partner health, transaction performance, and cost efficiency — translating insights into actionable recommendations for leadership.

Who You Are

The Payoneers are:

Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Responsible | Technically Proficient

• 4–5+ years of experience in the online/mobile payments industry or a relevant fintech company — a must!
• Proven track record of managing relationships with acquirers, payment processors, or card scheme partners in a B2B or B2C environment.
• Deep familiarity with card schemes, acquiring ecosystems, payment rails, and the broader payment provider landscape.
• Strong commercial acumen — experience with contract negotiations, partner governance, and performance management.
• Ability to navigate complex, multi-stakeholder environments and drive alignment across internal and external parties.
• Strong analytical skills — comfortable interpreting transaction data, fee structures, and partner performance metrics to inform decisions.
• Experience leading cross-functional projects end-to-end, with high attention to detail from planning through execution.
• Highly motivated and ownership-driven, with the relationship-building skills and executive presence to represent Payoneer externally at a senior level.

In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.

The annual base salary range for this position is

$120,000—$190,000 USD

The Payoneer Ways of Working

Act as our customer’s partner on the inside

Learning what they need and creating what will help them go further.

Do it. Own it.

Being fearlessly accountable in everything we do.

Continuously improve

Always striving for a higher standard than our last.

Build Each Other Up

Helping each other grow, as professionals and people.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.