Online Order Specialist — Fast-Paced E‑Commerce

Kroger Family of Companies; Atlanta (GA); On-site; USD 31,000 - 36,000; Full time

Job summary

Kroger Family of Companies is hiring for an Online Order Selector to assemble customer orders in-store, ensuring freshness and accuracy. You will process coupons and payments at POS, and load orders into customers' cars at pickup, delivering a positive shopping experience.

Join a team that values speed, accuracy, and excellent communication, with duties ranging from selecting items from shelves to substitutions when items are out of stock. Training provided; full-time schedule may vary by store.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills (counting, addition, and subtraction).

Responsibilities

• Meet/exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Initiate and complete selection process for on-line orders.
• Load orders into customers' cars at pickup and process POS transactions.
• Follow substitution policies when items are out of stock.
• Maintain organizing staging areas and report discrepancies to supervisor.
• Provide professional and timely communication with customers via portable phone.
• Perform opening and closing procedures as required.

Skills

Self-motivation

Shelf tag reading

Excellent communication

Basic math

Job description

Kroger Family of Companies is hiring for an Online Order Selector to assemble customer orders in-store, ensuring freshness and accuracy. You will process coupons and payments at POS, and load orders into customers' cars at pickup, delivering a positive shopping experience.

Join a team that values speed, accuracy, and excellent communication, with duties ranging from selecting items from shelves to substitutions when items are out of stock. Training provided; full-time schedule may vary by store.