Online Order Fulfillment Specialist - Flexible Scheduling

Kroger Co.; Cornelius (OR); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

Dental, vision and prescription plans

Paid time off

Employee discounts

Tuition reimbursement

Career growth programs

Descripción de la vacante

The Kroger Co. in Cornelius, OR is seeking team members to assemble customers’ online orders with a focus on freshness and quality. You will meet shopper expectations, process payments at the POS, and load orders into customers’ cars for pickup.

You’ll follow safety guidelines, communicate substitutions, and maintain clean staging areas in a fast-paced environment. This role requires attention to detail and teamwork.

Formación

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).

Responsabilidades

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector and store products in optimal temperature zones.
• Initiate and complete selection process for customers’ online orders.
• Read and follow directions given in the note section.
• Ensure quality and freshness of all items chosen.
• Communicate with customers via a portable phone and respond to calls professionally.
• Retrieve each customer’s order from staging locations and load order into customer cars.
• Process orders through the POS system.
• Follow policies to determine substitutions for out-of-stock items.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions at pickup.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies to the store e-Commerce supervisor.
• Inspect equipment and notify management of repairs needed.
• Perform required opening and closing procedures.
• Learn and adapt to new processes and assist in training new e-Commerce team members.

Conocimientos

Work without supervision

Shelf tag reading

Basic math skills

Descripción del empleo

The Kroger Co. in Cornelius, OR is seeking team members to assemble customers’ online orders with a focus on freshness and quality. You will meet shopper expectations, process payments at the POS, and load orders into customers’ cars for pickup.

You’ll follow safety guidelines, communicate substitutions, and maintain clean staging areas in a fast-paced environment. This role requires attention to detail and teamwork.