E-Commerce Fulfillment Specialist

Jobtome; Redmond (WA); On-site; USD 22,000 - 28,000; Full time

Job summary

Jobtome is seeking an order picker to efficiently assemble online orders for customer pickup in Redmond, WA. You will ensure freshness and quality, process payments and coupons, and load orders into customers' cars while maintaining a positive shopping experience.

You will follow company values of respect, honesty, integrity, inclusion, and safety, handling substitutions when needed and adhering to all store guidelines. Training and teamwork are emphasized.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral and written communication.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to laws, food safety procedures, and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Initiate and complete selection process for on-line orders.
• Read and follow directions in notes.
• Ensure quality and freshness of all items.
• Communicate with customers via a portable phone in a professional manner.
• Load orders into customers' cars for pickup.
• Process orders through the POS system.
• Suggest substitutions when items are out of stock.
• Scan and bag orders while following bagging standards.
• Notify customers of substitutions or exceptions at pickup.
• Maintain organization of staging areas and equipment.
• Report pricing/stock/location discrepancies to supervisor.
• Inspect equipment and report repairs needed to management.
• Perform opening/closing procedures.
• Learn and adapt to new processes; train new team members.
• Meet/exceed productivity standards.
• Work cooperatively in high-paced, stressful environments.
• Demonstrate honesty and integrity with customer/business information.

Skills

Ability to work without supervision

Read shelf tags

Excellent oral/written communication

Basic math skills

Job description

Jobtome is seeking an order picker to efficiently assemble online orders for customer pickup in Redmond, WA. You will ensure freshness and quality, process payments and coupons, and load orders into customers' cars while maintaining a positive shopping experience.

You will follow company values of respect, honesty, integrity, inclusion, and safety, handling substitutions when needed and adhering to all store guidelines. Training and teamwork are emphasized.