Online - Hotel Coordinator-Entry Level

Wanderwell Collective; Maryland; Remote; USD 32,000 - 46,000; Full time

Job summary

Wanderwell Collective is seeking an Online Hotel Coordinator to join our remote team. This entry-level role is ideal for starting a career in travel. You’ll help match clients with accommodations, manage bookings, and provide support throughout the planning process.

You’ll respond to inquiries, review preferences, and use our booking tools to update reservations. No prior travel experience required; training provided and remote-friendly.

Qualifications

• No prior travel industry experience required; training provided.
• Excellent communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Able to work remotely and manage tasks independently.
• Tech-savvy with basic knowledge of online platforms.
• Must be 18+ with reliable internet and computer.

Responsibilities

• Assist clients in researching and booking hotel and resort accommodations
• Respond to inquiries via email, phone, or chat promptly
• Review client preferences to recommend lodging within budget and dates
• Manage reservation details and updates using booking tools
• Maintain accurate client records and documentation
• Support post-booking needs and follow-up questions
• Stay informed on travel trends and promotions

Skills

Communication

Customer service

Detail oriented

Remote work

Tech-savvy

Tools

Booking systems

Job description

Job Title

Work From Home-Online Hotel Coordinator-Entry Level

About Us

We are a travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail.

Position Overview

We’re looking for a motivated and detail-oriented Online Hotel Coordinator to join our remote team. This is an entry-level role ideal for someone eager to begin a career in the travel industry. You’ll help match clients with the perfect hotel accommodations, manage bookings, and provide outstanding customer support throughout the planning process.

Key Responsibilities

• Assist clients in researching and booking hotel and resort accommodations
• Respond to inquiries via email, phone, or chat in a timely, professional manner
• Review client preferences to recommend suitable lodging options based on budget, location, and travel dates
• Manage reservation details and updates using booking tools and systems
• Maintain accurate client records and documentation
• Support post-booking needs such as changes, special requests, or follow-up questions
• Stay informed on current travel trends, hotel promotions, and destination offerings

Qualifications

• No prior travel industry experience required—training provided
• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Comfortable working remotely and managing tasks independently
• Tech-savvy with basic knowledge of online platforms (booking systems a plus)
• Must be 18 years or older with reliable internet access and a computer

What We Offer

• Passion for travel and helping others plan great experiences
• Remote, flexible work environment
• Entry-level onboarding and continuous training
• Supportive team and professional development opportunities
• Access to industry tools and hotel booking platforms
• Travel perks and performance-based incentives

Work Environment

This is a remote position with flexible hours. It’s perfect for individuals who are self-motivated, enthusiastic, and ready to start a fulfilling path in the travel and hospitality industry.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.