Online | Hotel Reservationist | Entry Level

Wanderwell Collective; Los Angeles (CA); À distance; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Training and onboarding support

Access to hotel booking tools

Remote work-friendly environment

Incentive-based travel perks

Résumé du poste

Wanderwell Collective is seeking a dependable Hotel Reservationist to join our remote team. You will research, select, and reserve hotel accommodations, ensuring accuracy and superior service for clients.

In this work-from-home role, you’ll manage reservations, respond to changes, and maintain client records with a focus on seamless travel experiences and high satisfaction.

Qualifications

• Experience in hotel booking, hospitality, or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong organization and attention to detail.
• Ability to work independently in a remote setting.
• Comfortable using online reservation systems and digital tools.
• Must be 18 years or older with reliable equipment.
• Interest in travel and hospitality industry.

Responsabilités

• Assist clients with hotel and resort bookings through approved online platforms.
• Provide lodging recommendations based on destination, travel dates, and budget.
• Input reservation details accurately and confirm booking components.
• Handle changes, cancellations, and special client requests professionally.
• Maintain up-to-date client records and communication logs.
• Monitor promotions and availability to offer best value.
• Collaborate with team to ensure high client satisfaction.

Connaissances

Hotel reservation experience

Communication skills

Organization / attention to detail

Remote work capability

Online reservation systems

18+ years old

Travel industry interest

Outils

Reservation software

Description du poste

About Us

We specialize in designing stress-free, personalized travel experiences for our clients. Whether it's a luxury escape, group trip, or weekend getaway, we help travelers find the perfect hotel or resort to match their needs—offering full support and expertise from booking to check-in.

Job Title

Hotel Reservationist | Work From Home

About Us

We specialize in designing stress-free, personalized travel experiences for our clients. Whether it's a luxury escape, group trip, or weekend getaway, we help travelers find the perfect hotel or resort to match their needs—offering full support and expertise from booking to check-in.

Position Overview

We are seeking a dependable and service-oriented Hotel Reservationist to join our remote team. In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience.

Key Responsibilities

• Assist clients with hotel and resort bookings through approved online platforms
• Provide lodging recommendations based on destination, travel dates, and budget
• Accurately input reservation details and confirm all booking components
• Handle changes, cancellations, and special client requests with professionalism
• Maintain up-to-date client records and communication logs
• Monitor hotel promotions and availability to offer the best value
• Collaborate with team members to ensure high levels of client satisfaction

Qualifications

• Prior experience in hotel booking, hospitality, or customer service preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work independently in a remote setting
• Comfortable using online reservation systems and digital tools
• Must be 18 years or older with a reliable computer and internet connection
• Passion for service and a strong interest in the travel and hospitality industry

What We Offer

• Flexible, fully remote work schedule
• Training and onboarding support
• Access to hotel booking tools and industry resources
• A supportive, collaborative work environment
• Incentive-based performance opportunities and travel perks

Work Environment

This is a work-from-home position ideal for individuals who enjoy supporting others, thrive in an organized virtual setting, and take pride in delivering excellent customer service in the travel and hospitality space.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.