Entry Level | Work From Home- Hotel Coordinator

Wanderwell Collective; Baltimore (MD); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Onboarding & training

Travel perks

Job summary

Wanderwell Collective is seeking an enthusiastic Online Hotel Coordinator to join our remote team. This entry-level role involves helping clients find and book hotel accommodations, handling bookings, and delivering excellent customer support throughout the planning process.

As an entry-level position, training will be provided. You will work remotely with flexible hours and use industry tools to manage reservations and client records, while staying informed about hotel promotions and

Qualifications

• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable working remotely and managing tasks independently.

Responsibilities

• Assist clients in researching and booking hotel and resort accommodations.
• Respond to inquiries via email, phone, or chat in a timely, professional manner.
• Review client preferences to recommend suitable lodging options based on budget, location, and travel dates.
• Manage reservation details and updates using booking tools and systems.
• Maintain accurate client records and documentation.
• Support post-booking needs such as changes, special requests, or follow-up questions.
• Stay informed on current travel trends, hotel promotions, and destination offerings.

Skills

Strong communication

Customer service

Organized

Detail-oriented

Remote work capable

Tech-savvy

Tools

Booking systems

Job description

Job Title

Work From Home-Online Hotel Coordinator-Entry Level

About Us

We are a travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail.

Position Overview

We’re looking for a motivated and detail-oriented Online Hotel Coordinator to join our remote team. This is an entry-level role ideal for someone eager to begin a career in the travel industry. You’ll help match clients with the perfect hotel accommodations, manage bookings, and provide outstanding customer support throughout the planning process.

Key Responsibilities

• Assist clients in researching and booking hotel and resort accommodations
• Respond to inquiries via email, phone, or chat in a timely, professional manner
• Review client preferences to recommend suitable lodging options based on budget, location, and travel dates
• Manage reservation details and updates using booking tools and systems
• Maintain accurate client records and documentation
• Support post-booking needs such as changes, special requests, or follow-up questions
• Stay informed on current travel trends, hotel promotions, and destination offerings

Qualifications

• No prior travel industry experience required—training provided
• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Comfortable working remotely and managing tasks independently
• Tech-savvy with basic knowledge of online platforms (booking systems a plus)
• Must be 18 years or older with reliable internet access and a computer

What We Offer

• Passion for travel and helping others plan great experiences
• Remote, flexible work environment
• Entry-level onboarding and continuous training
• Supportive team and professional development opportunities
• Access to industry tools and hotel booking platforms
• Travel perks and performance-based incentives

Work Environment

This is a remote position with flexible hours. It’s perfect for individuals who are self-motivated, enthusiastic, and ready to start a fulfilling path in the travel and hospitality industry.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.