Online Grocery Shopper & Guest Experience Pro

Lowes Foods, LLC; Raleigh (NC); On-site; USD 29,000 - 42,000; Full time

Job summary

Lowes Foods, LLC is seeking a personable Personal Shopper for Lowes Foods To Go in Raleigh. You will select guests' orders efficiently, greet guests, and ensure accurate packing while upholding store standards and safety.

This role involves interacting with guests, using handheld devices, and maintaining equipment. You will contribute to our fastest-growing sales channel and gain hands-on experience across eCommerce, logistics, and customer service in a grocery setting.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly and professionally.
• Ability to read and understand information and take direction.
• Ability to lift 25 lbs consistently; 50 lbs occasionally.
• Ability to work with computers and handheld devices.

Responsibilities

• Pick guests' orders based on guidelines.
• Interact with guests in a genuine, fun manner.
• Work efficiently when picking, staging, and carrying out orders.
• Greet guests properly and review orders.
• Safely handle, bag, and load orders.
• Record variances on guest pick list.
• Maintain appropriate records and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station and equipment.
• Communicate service issues with support resources and store management.
• Conduct in-store program promotions.
• Periodically assist with marketing in the community.
• Provide in-store guest service (bagging, locating products, cleaning).
• Maintain a professional appearance and attitude.
• All other duties assigned by management.

Skills

Friendly personality

Strong people skills

Clear communication

Ability to read and take direction

Computer/handheld device use

Tools

Android/iOS handheld devices

Microsoft Office basics

Job description

Lowes Foods, LLC is seeking a personable Personal Shopper for Lowes Foods To Go in Raleigh. You will select guests' orders efficiently, greet guests, and ensure accurate packing while upholding store standards and safety.

This role involves interacting with guests, using handheld devices, and maintaining equipment. You will contribute to our fastest-growing sales channel and gain hands-on experience across eCommerce, logistics, and customer service in a grocery setting.