Online Grocery Pickup Specialist - Fresh & Fast Service

The Kroger Co.; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders with freshness in mind. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup, delivering a convenient and positive shopping experience.

You will follow bagging standards, communicate substitutions, meet customer expectations for variety and cleanliness, and adhere to food safety rules while working in a fast-paced store environment.

Qualifications

• Must be able to work without supervision.
• Able to read shelf tags accurately.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and assemble products for online orders efficiently with attention to freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payments, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Ensure order accuracy and proper storage in optimal temperature zones.
• Provide positive customer service to encourage online shopping return.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders with freshness in mind. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup, delivering a convenient and positive shopping experience.

You will follow bagging standards, communicate substitutions, meet customer expectations for variety and cleanliness, and adhere to food safety rules while working in a fast-paced store environment.