Online Grocery Pickup Specialist - Fresh, Fast, Friendly

The Kroger Co.; Salem (OR); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to assemble customers' on-line orders with an emphasis on freshness and quality.

You will process coupons and payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience aligned with Kroger’s core values. You will work in a fast-paced environment, ensuring substitutions are communicated when needed, and maintaining bagging standards and safety guidelines.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes selection for on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to cars for pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive orders, store in optimal temperature zones.

Skills

Work independently

Shelf tag reading

Basic math

Excellent communication

Job description

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to assemble customers' on-line orders with an emphasis on freshness and quality.

You will process coupons and payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience aligned with Kroger’s core values. You will work in a fast-paced environment, ensuring substitutions are communicated when needed, and maintaining bagging standards and safety guidelines.