Online Grocery Pickup Specialist: Fast, Friendly Fulfillment

Kroger; Aiken (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking an In-Store Grocery Shopper to efficiently select and assemble online orders for pickup while ensuring freshness and quality. The role includes processing payments and communicating substitutions to customers.

Nice to have strong attention to detail, ability to work independently, and excellent communication skills to provide a positive customer experience at the pickup area.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
• Scan and bag orders on the go while following all bagging standards.
• Communicate substitutions or exceptions to customers' orders at time of pick-up.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

Skills

Self-motivated

Shelf tag reading

Basic math

Excellent communication

Job description

Kroger is seeking an In-Store Grocery Shopper to efficiently select and assemble online orders for pickup while ensuring freshness and quality. The role includes processing payments and communicating substitutions to customers.

Nice to have strong attention to detail, ability to work independently, and excellent communication skills to provide a positive customer experience at the pickup area.