Online Grocery Pickup Specialist

Kroger Family of Companies; Versailles (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking an In-Store Grocery Shopper to efficiently select and gather items for on-line orders, ensuring freshness and quality. You will process coupons and payments, and load orders into customers' cars at pick-up, delivering a positive shopping experience.

Responsibilities include coordinating with the Order Selector, maintaining bagging standards, and communicating substitutions to customers.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers’ on-line orders with emphasis on freshness and quality.
• Initiate and complete the selection process for on-line orders at the store.
• Assemble on-line orders, process coupons and payments, and load orders into customers’ cars at pick-up.
• Scan and bag items while following bagging standards and store policies.
• Communicate substitutions or order exceptions to customers at pick-up.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow local, state, and federal laws and food safety guidelines.
• Receive orders from the Order Selector and store products in optimal temperature zones.
• Ensure order accuracy and respond to customer inquiries professionally.

Skills

Communication skills

Math skills

Shelf tag reading

Independent work

Job description

Kroger Family of Companies is seeking an In-Store Grocery Shopper to efficiently select and gather items for on-line orders, ensuring freshness and quality. You will process coupons and payments, and load orders into customers' cars at pick-up, delivering a positive shopping experience.

Responsibilities include coordinating with the Order Selector, maintaining bagging standards, and communicating substitutions to customers.